All orders are dispatched the next working day (Monday to Friday).
Tracking information is provided for orders outside of UK once it is available to us from our despatching agents.
All orders to and from the UK are shipped from our logistics partner in UK within 1-3 days delivery service (75% are delivered the next day, however it is not guaranteed). For faster shipping please contact us directly before ordering - we will be happy to assist you with alternative options. As of the fast shipping, the orders to UK are not updated with tracking details.
International (outside of UK) orders are shipped from UK or Bulgaria, depending on availability and postal price.
We can offer various and better shipping conditions for all other international orders, as we work with UPS, TNT. By default all international orders are shipped with the cheapest postage option with guaranteed delivery. Please let us know in advance whether you prefer faster shipping option and we will get back promptly with all possible options.
International orders above 2kg are always shipped with courier service, phone number is required with the order details in such case.
With the aim for immediate dispatch and fastest delivery, in case of product order unavailability the customer is informed immediately with solution options.